What is compounding?
Compounding is creation of a particular pharmaceutical product to fit the specific needs of the patient. For more details, click here.

Why use compounding medication and not manufactured pharmaceuticals? Compounding Pharmacists - customised medication
Compounding is usually done for medical reasons or personal reasons:

  • A patient has difficulty swallowing so a topical application containing the active ingredient can be made.
  • A patient may be allergic to one of the non-active products of the formulation so compounded medication can be created without the allergen.
  • In infants and babies, adding a flavour makes the medication more palatable.

Are compounded medications safe to take?
Compounded medications are created under strict aseptic laboratory conditions as per pharmaceutical manufacturing and accuracy standards of PCCA.

What sort of medications are compounded?
Capsules, tablets, creams, lozenges,  pessaries, suppositories, patches as a  dose that is tailor made for the patient.

What is the process?
1) Fax your script or upload online.
2) Pay for the script.
3) Send the original script to Gold Cross Pharmacy, 118 Redfern St, Redfern, NSW 2016. It is essential that we receive the original copy.
3) Once payment is received, your script, the medication, will be prepared on site.
4) You may collect your customised medication or we can post it out to you.
5) On collection or over the phone, the patient is counselled about their medication by the pharmacist.

Gold Cross Pharmacy Redfern Sydney

click store image to view google map

How can I get my customised prescription to you? 
1) Fax the script to 02 9318 0783.
2) Scan or take a photo with your phone and upload the script.
3) Send it by snail mail to Gold Cross Pharmacy, 118 Redfern St, Redfern, NSW 2016.
4) Take it to the store personally at 118 Redfern St, Redfern, NSW 2016.

How long before the compounded medication is ready?
Script turnaround time is usually 24-48 hrs depending on the availability of ingredients.

Is compounded medication subsidised by PBS?
Compounded medications are not subsidised by the Pharmaceutical Benefits Scheme.( (PBS).
They are private prescriptions.

How much does it cost?
Prescription cost will vary. We will inform you when we receive your script.
Free delivery Australia-wide.

How can I pay? Compounding Pharmacists - customised medication
1) By EFT to the bank account below:
Account Name: Markur Pty Ltd
BSB: 032-010
Account Number: 143212
2) Call 02 9698 2155 with your credit card details.

Policy for Returns
Medications cannot be refunded as they are personalised for dosage form and strength.
However medications can be returned to be disposed off, ie, incinerated.

FREE Australia-wide next day delivery
Posted  as soon as  the medication is prepared  using Australia Post express service. Patient is informed of the posting and when they have received the medication, they can be counselled.

Repeat prescription
Repeat prescriptions are kept on file and  the patient can ring anytime to fill in the repeat prescriptions.

More on compounding
Click here for more questions and answers